Terms and Conditions of Service

1. Overview

These Terms and Conditions of Service govern the use of the website and services provided by Wren & Bramble. By accessing our website, browsing our shop or making a purchase, you agree to be bound by these terms.

Please read these Terms and Conditions carefully before using our website or making a purchase.

2. Online Shop Terms

By using this website, you represent and confirm that:

• You have reached the minimum legal age required to make purchases in your jurisdiction;
• The information you provide during the purchasing process is accurate, complete and up to date;
• You will not use our website or products for any unlawful or unauthorised purpose;
• You will not attempt to damage, compromise or interfere with the operation of the website;
• You will not transmit viruses, malware or other harmful code.

3. Product Information

We make every reasonable effort to present our products, colours, features and descriptions as accurately as possible.

However, images and colours displayed on your screen may vary depending on the device, browser or display settings used. Therefore, we cannot guarantee that the visual representation of a product will perfectly correspond to the actual appearance of the item.

We reserve the right to:

• Limit the quantities available for each product;
• Refuse or cancel an order where permitted by law;
• Modify product descriptions, features or prices;
• Suspend or discontinue the sale of certain products;
• Update information on the website without prior notice.

4. Orders

Receipt of an order confirmation does not necessarily constitute final acceptance of the order in every circumstance.

We reserve the right to refuse or cancel an order where permitted by applicable law, for example in the event of obvious errors in prices or product information, suspected fraudulent activity or product unavailability.

If an order that has already been paid for is cancelled, the corresponding amount will be refunded in accordance with our Refund and Returns Policy and applicable law.

5. Prices and Payments

All prices are displayed in the currency applicable to the shop, unless otherwise stated.

Prices may be changed at any time. The price applicable to an order will be the price displayed at the time the purchase is completed, except in cases of obvious errors or other circumstances provided for by law.

Payments are processed using the payment methods available at the time of purchase.

6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer during the purchasing process.

Delivery times stated on the website are estimates unless otherwise indicated. Delays caused by couriers, postal services, events beyond our reasonable control or other unforeseen circumstances may affect delivery times.

The customer is responsible for providing a correct and complete delivery address.

7. Intellectual Property

All content available on the website, including but not limited to:

• Wren & Bramble's logo and trademark;
• Brand identification elements;
• Product images;
• Photographs;
• Graphics;
• Texts;
• Layout;
• Design elements;
• Original materials and content;

are owned by Wren & Bramble or their respective rights holders and are protected by applicable intellectual property laws.

Copying, reproducing, modifying, distributing or using any website content without the prior written authorisation of the relevant rights holder is prohibited, except where permitted by law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Wren & Bramble shall not be liable for indirect or consequential damages arising from the use of the website or products, except where such liability cannot legally be excluded or limited.

We are also not responsible, to the extent permitted by law, for:

• Delays caused by shipping services or couriers;
• Events beyond our reasonable control;
• Losses resulting from improper use of products;
• Temporary interruptions to the availability of the website;
• Technical issues arising from the user's device or internet connection.

Nothing in these Terms and Conditions limits or excludes any consumer rights that cannot be excluded or limited under applicable law.

9. Links to Third-Party Websites

Our website may contain links to websites, services or platforms operated by third parties.

Such links are provided for the user's convenience. Wren & Bramble does not control and is not responsible, to the extent permitted by law, for the content, privacy policies, terms or practices of such external websites.

We recommend that you review the terms and privacy policies of third-party websites before using them.

10. User Conduct

You must not use the website in a manner that:

• Violates applicable laws or regulations;
• Damages or compromises the operation of the website;
• Attempts to gain unauthorised access to systems or data;
• Distributes viruses, malware or other harmful code;
• Uses the website for fraudulent or unlawful activities.

In the event of a violation of these terms, we may restrict or suspend access to the website where permitted by law.

11. Changes to the Terms

We reserve the right to update or amend these Terms and Conditions of Service at any time.

Any changes will be published on this page. The update date will be amended accordingly.

We recommend that you review this page periodically to check for any changes.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable Italian law, without prejudice to the mandatory rights granted to consumers under applicable legislation.

For consumers, any provisions relating to jurisdiction and dispute resolution shall apply in accordance with mandatory consumer protection rules.

13. Contact Information

For any questions regarding these Terms and Conditions, you can contact us at:

Email: contact@wrenandbramble.co

Last updated: 17 September 2026